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    • Featured content
    • Article | Snow and ice management

      Winter prep list for facilities managers

    • Landscaping

      Ask an Expert Web Series: Landscaping | Building positive ROI and brand impressions

    • Case study

      When the storm moved out, SMS Assist moved in to help a critical industry recover after Hurricane Ian

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  • Why SMS Assist?
    • Overview
    • Why SMS Assist? We’re making every property better by way of our people, platform, and provider network.
    • The SMS Assist difference
    • One by SMS Assist™ Manage work orders, streamline processes, and control costs.
    • Our provider network More than 20,000 vetted and qualified providers ready for work in 45 trades.
    • Our dedicated teams Experts working around the clock so you can focus on growing your business.
    • Featured content
    • Article | News and events

      Built In Honors SMS Assist in Its Esteemed 2023 Best Places To Work Awards

    • Landscaping

      Ask an Expert Web Series: Landscaping | Building positive ROI and brand impressions

    • Case study

      When the storm moved out, SMS Assist moved in to help a critical industry recover after Hurricane Ian

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  • Learn
    • See what's new
    • HVAC Industry Update Read our latest update to stay informed during this dynamic and evolving time.
    • The SMS Assist blog Stay connected by reading the latest news, stories, case studies, and more.
    • Restaurant resource hub Get the latest facilities tips and trends for full-capacity operations.
    • Retail resource hub Equip yourself with tools and resources for full-capacity operations.
    • Delivering better
    • For properties Dispatches for thought leaders and decision makers.
    • For providers Insights for professionals in an evolving industry.
    • For careers The scoop on work, culture, and community.
    • Featured content
    • HVAC | Video

      Ask an Expert Video Series: HVAC

    • Case study

      National jewelry retailer gains budget stability with preventative HVAC maintenance program

    • White paper

      Here we go again: Supply chain issues, staff shortages, and rising costs continue to impact facilities maintenance

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  • Company
    • Company
    • Our story Learn how it all started, how we grew, and where we’re going.
    • SMS Serves See how we give back and get involved in our communities.
    • Leadership Get to know the team leading the charge for our mission of better.
    • Contact us
    • News and events
    • Careers
    • Working at SMS Assist Work with dynamic teams, challenge yourself daily, and be rewarded.
    • The SMS Assist experience It's more than a job. Our vision, culture, and values inform everything we do.
    • See our job board
    • Featured content
    • Article | News and events

      Lessen and SMS Assist: Greater Together

    • Article | News and events

      Built In Honors SMS Assist in Its Esteemed 2023 Best Places To Work Awards

    • Case study

      When the storm moved out, SMS Assist moved in to help a critical industry recover after Hurricane Ian

    Request a demo Become a provider
  • For Providers
    • Our network
    • Benefits of joining Tap into a growing pipeline of work and simplify your processes.
    • Featured content
    • SMS Assist Blog Post
      Article

      Our chat with Elaine Huffman, co-owner of Tropical Air

    • Landscaping

      Ask an Expert Web Series: Landscaping | Building positive ROI and brand impressions

    • Case study

      When the storm moved out, SMS Assist moved in to help a critical industry recover after Hurricane Ian

    • Article

      5 ways facilities maintenance programs build customer trust at retail bank locations

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Leadership

Industry experts. Thought leaders.

  • Executive Team
  • Investors & Advisors
  • Equity Partners
Our leadership team is comprised of industry experts, technology specialists, and world-class business professionals. Their diverse areas of expertise are reflected in SMS Assist’s intense customer focus, fiscal strength, and commitment to innovation.
Jay McKee Chief Executive Officer
Jianqing Zhao Chief Technology Officer
Alfu Miah Chief Revenue Officer
Jason Moos Vice President of Finance
Josh Lessack Senior Vice President of Commercial Operations
Shannon Kenny Senior Vice President of Exterior Operations
David Jaffee Senior Vice President of Residential Operations
Leanne Perry Vice President of Marketing

Learn

Stay up to date on the latest from across the world of facilities management

Ask an Expert Video Series: HVAC

HVAC, Video

National jewelry retailer gains budget stability with preventative HVAC ...

Case study

Here we go again: Supply chain issues, staff shortages, and rising costs...

White paper
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SMS Assist
  • Why SMS Assist?
  • Why SMS Assist?
  • One by SMS Assist
  • Our provider network
  • Our dedicated teams
  • Request a demo
  • Programs
  • Reactive maintenance
  • Commercial HVAC
  • Landscaping
  • Snow and ice management
  • Floor care
  • Turns and rehabs
  • In-house technician management
  • Asset management
  • Capital projects
  • Industries
  • Retail
  • Banking
  • Food service
  • Residential
  • Health care
  • Company
  • Blog
  • Our story
  • SMS Serves
  • Leadership
  • Contact us
  • News and events
  • Careers
  • Working at SMS Assist
  • The SMS Assist experience
  • See our job board
  • Providers
  • Benefits of joining
  • Become a provider
Request a demo Become a provider
Contact us See our job board
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