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    • Featured content
    • Named a 2022 Best Place to Work
      News and events

      Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

    • News and events

      SMS Assist signs new lease at One Two Pru

    • Article

      What the Internet of Things means for your facilities

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  • Why SMS Assist?
    • Overview
    • Why SMS Assist? We’re making every property better by way of our people, platform, and provider network.
    • The SMS Assist difference
    • One by SMS Assist™ Manage work orders, streamline processes, and control costs.
    • Our provider network More than 20,000 vetted and qualified providers ready for work in 45 trades.
    • Our dedicated teams Experts working around the clock so you can focus on growing your business.
    • Featured content
    • Named a 2022 Best Place to Work
      News and events

      Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

    • News and events

      SMS Assist signs new lease at One Two Pru

    • White paper

      Applying a total cost of ownership (TCO) model to facilities portfolios

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  • Learn
    • See what's new
    • HVAC Industry Update Read our latest update to stay informed during this dynamic and evolving time.
    • The SMS Assist blog Stay connected by reading the latest news, stories, case studies, and more.
    • Restaurant resource hub Get the latest facilities tips and trends for full-capacity operations.
    • Retail resource hub Equip yourself with tools and resources for full-capacity operations.
    • Delivering better
    • For properties Dispatches for thought leaders and decision makers.
    • For providers Insights for professionals in an evolving industry.
    • For careers The scoop on work, culture, and community.
    • Featured content
    • Named a 2022 Best Place to Work
      News and events

      Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

    • News and events

      SMS Assist signs new lease at One Two Pru

    • Article

      5 tips for better asset management

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  • Company
    • Company
    • Our story Learn how it all started, how we grew, and where we’re going.
    • SMS Serves See how we give back and get involved in our communities.
    • Leadership Get to know the team leading the charge for our mission of better.
    • Board of directors Meet the professionals bringing experience and insight to SMS Assist.
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    • Careers
    • Working at SMS Assist Work with dynamic teams, challenge yourself daily, and be rewarded.
    • The SMS Assist experience It's more than a job. Our vision, culture, and values inform everything we do.
    • See our job board
    • Featured content
    • Named a 2022 Best Place to Work
      News and events

      Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

    • News and events

      SMS Assist signs new lease at One Two Pru

    • SMS Assist Blog Post
      Article

      Talking Leadership with SMS Assist President of Residential

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  • For Providers
    • Our network
    • Benefits of joining Tap into a growing pipeline of work and simplify your processes.
    • Featured content
    • Named a 2022 Best Place to Work
      News and events

      Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

    • News and events

      SMS Assist signs new lease at One Two Pru

    • SMS Assist Blog Post
      Article

      Our chat with Elaine Huffman, co-owner of Tropical Air

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Leadership

Industry experts. Thought leaders.

  • Executive Team
  • Board of Directors
  • Investors & Advisors
  • Equity Partners
Our leadership team is comprised of industry experts, technology specialists, and world-class business professionals. Their diverse areas of expertise are reflected in SMS Assist’s intense customer focus, fiscal strength, and commitment to innovation.
Marc Shiffman President and Chief Executive Officer
Jianqing Zhao Chief Technology Officer
Kevin McDunn Chief Product Officer
Adam Love Chief Operating Officer
Alfu Miah Chief Revenue Officer
Jason Moos Vice President of Finance
Brent Jacobs General Counsel
Josh Lessack Senior Vice President of Commercial Operations
Shannon Kenny Senior Vice President, Business Development
David Jaffee Senior Vice President of Residential Operations
Dana Russell Vice President of Exterior Operations
Leanne Perry Vice President of Marketing

Learn

Stay up to date on the latest from across the world of facilities management

People walking on snowy ground

How we saved a retailer nearly 50,000 hours on snow and ice management

Case study, Snow and ice management

Chief product officer Kevin McDunn talks product and technology at SMS A...

News and events
Named a 2022 Best Place to Work

Built In Honors SMS Assist in Its Esteemed 2022 Best Places To Work Awards

News and events
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SMS Assist
  • Why SMS Assist?
  • Why SMS Assist?
  • One by SMS Assist
  • Our provider network
  • Our dedicated teams
  • Request a demo
  • Programs
  • Reactive maintenance
  • Preventative maintenance
  • Landscaping
  • Snow and ice management
  • Floor care
  • Turns and rehabs
  • In-house technician management
  • Asset management
  • Capital projects
  • Industries
  • Retail
  • Banking
  • Food service
  • Residential
  • Health care
  • Company
  • Blog
  • Our story
  • SMS Serves
  • Leadership
  • Contact us
  • News and events
  • Careers
  • Working at SMS Assist
  • The SMS Assist experience
  • See our job board
  • Providers
  • Benefits of joining
  • Become a provider
Request a demo Become a provider
Contact us See our job board
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