Making maintenance
work better.

More control. More visibility.

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SMS Assist delivers a better experience to the facilities maintenance industry—it starts with reducing costs and improving service levels.

The numbers behind SMS Assist

  • 1 million

    properties

  • 30,000+

    loyal providers

  • 750+

    employees

  • Over 2 million

    work orders

Where better begins

Streamline your processes

Your days are made easier with our cloud-based platform that connects everything in one place and helps manage the end-to-end work order process.

Explore One by SMS Assist™

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Access an exceptional provider network

We empower our network of service providers with the resources and technology they need to better serve every property.

Discover our provider network

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Partner with a dedicated team

Our teams oversee every step of the maintenance life cycle and consult on actionable insights, so you can work smarter and strategize for the future.

Meet the experts

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A solution fit for you

Who we serve What we do

Who we serve

Your industry is unique. We understand your needs and expectations because we service more than 1 million locations across various industries.

What we do

Partner with SMS Assist for an integrated facilities management solution, or select from our top programs.

A track record of success

Getting the most out of your facilities management budget

SMS Assist worked with a retailer to build a transparent budget program that leverages every last penny of its valuable facilities management spend.

Fine-tuning work order priority levels saved this retailer 5.3% of its annual facilities spend

Work order priority levels can strongly influence performance and cost in a maintenance portfolio.

Our equity partners

Let’s work together to take a strategic approach to your facilities maintenance program.

Request a demo

Learn

The best facilities management thinking, all in one place.

Lessen and SMS Assist: Greater Together

Article, News and events

Customers will pay more for a better experience—your facilities play a part

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Five best practices for better asset maintenance management and performance

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