Prior to joining SMS Assist, Shannon worked for a diverse range of organizations, including the band The Smashing Pumpkins, where she oversaw all executive operations for the group. Before that, she served as a buyer for Starcom, an international media organization focused on marketing, content and technology solutions.
With a family background in construction, Shannon brings a strong background in relationship building and effective project management to her professional. In addition to fostering business development at SMS Assist, she is an active contributor to the Professional Retail Store Maintenance Association (PRSM) and other leading trade groups.
Shannon holds a bachelor’s degree in English from the school of arts and sciences at Miami University.