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In accordance with our vision, mission, and values, SMS Assist is committed to being an environmentally and socially responsible corporate citizen. We aim to follow and promote responsible and sustainable business practices, to reduce the environmental impacts of all our activities, and to help our providers do the same. Accordingly, we strongly support efforts to protect our natural resources and our communities. To accomplish this goal, we encourage our employees and providers to incorporate sustainable practices to the greatest extent possible. We aim to reduce our environmental footprint across our entire supply chain, making our business more resilient for the future. We also provide our team members with paid time off to foster connections with the community through volunteering.
SMS Assist strives to act in an environmentally conscientious and responsible manner. Some examples of our sustainability practices include, but are not limited to:
We are committed to continuously reviewing our strategies towards the environment and seek new ways to adopt improvements to our sustainability practices. SMS Assist strives to create an innovative workplace and we encourage our team members to look for new ways for SMS Assist to perform in a more sustainable matter and to help our customers and providers in their environmental efforts as well.
Community Outreach. SMS Assist embraces the opportunity to positively impact the communities where our employees live and work. Through our community volunteer program, SMS Serves, employees contribute their time, resources, and skills to give back to and positively impact their communities and nonprofit organizations. To promote our employees’ passion for service, every team member receives one paid day off per year to spend volunteering for the SMS Serves program(s) of their choice. In 2018, 352 employee volunteers donated 1,346 hours of their time at 14 SMS Serves events.
In 2019, our employee volunteers donated 1,472 hours through the SMS Serves program, including at 10 SMS Assist-hosted events with 8 different non-profit organizations. Additionally, 240 SMS Assist employees made over $3,000 in donations to charities using points earned through a third-party workforce recognition platform. SMS Assist made $50,000 in donations to local charities in the Chicagoland area.
We invite our employees to suggest organizations that are particularly significant to them as we seek to partner with at least one different organization each month of the year.
Corporate Ethics Policy. We are also firmly committed to conducting business activities lawfully and with integrity. We require all employees to comply with our Code of Conduct, which is designed to provide employees with guidelines for honest and ethical business conduct. We also expect our providers to abide by our Provider Code of Conduct.