Devin Hickox is vice president of interior services at SMS Assist. He started in the Interior Department in 2012 and has held positions of increasing responsibility across multiple areas of the business. After gaining years of operational insight and experience, including his work with one of SMS Assist’s largest customers in the commercial space, Devin returned to Interiors to lead the department in 2019 and serve on SMS Assist’s Senior Leadership Team.
Devin’s experience working with an array of customers across many of SMS Assist’s trade offerings gave him unique insight and helped him develop a new strategic vision for SMS Assist’s longest-standing business offering. Under Devin’s leadership, the department has seen an unprecedented improvement in service execution and a 25% expansion of the floorcare Affiliates network.
Devin received a bachelor’s in business management from Eastern Illinois University. He also earned an MBA from Illinois State University.