Leadership Team

Our leadership team is comprised of industry experts, technology specialists, and world-class business professionals. Their diverse areas of expertise are reflected in SMS Assist’s intense customer focus, fiscal strength, and commitment to innovation.

Jay McKee
Jay McKee

Founder & CEO

Cynthia Bowers

Chief People Officer

Michael Krumwiede
Michael Krumwiede

Chief Strategy Officer

Justin Iannacone

Chief Process & Innovation Officer

Colette Temmink
Colette Temmink

Chief Operating Officer, Commercial Division

Jianqing Zhao
Jianqing Zhao

Chief Technology Officer

Arvind Bobra
Arvind Bobra

Chief Financial Officer

Jason Moos
Jason Moos

Chief Accounting Officer

Josh Swift
Josh Swift

President, Residential Division

Maureen Ehrenberg
Maureen Ehrenberg

President, Commercial Division

Brad Hamel
Brad Hamel

EVP, Delivery

Claire Caldwell

SVP, Renovation Operations

David Flynn
David Flynn

SVP, Commercial Division

David Jaffee
David Jaffee

SVP, Residential Operations

Erica Cavanaugh
Erica Cavanaugh

SVP, Consumer Growth

Josh Lessack
Josh Lessack

SVP, Commercial Operations

Neal D. Sivie
Neal D. Sivie

SVP, Commercial Applied & Operational Technologies

Shannon Kenny
Shannon Kenny

SVP, Exterior Operations

Scott Whalen

SVP, Legal and Compliance

Mike Rothman
Michael Rothman

Board Observer

Connect with the experts

There’s a reason top brands partner with SMS Assist: We deliver solutions that are scalable and configurable—with access to our industry expertise, a network of service providers, and a proprietary technology platform. Get your personalized demo to discover how we can help you streamline operations, optimize asset spend, and boost facilities ROI while efficiently managing service providers, all while keeping finance happy.

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