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SMS Assist delivers a solution for your facilities
that is scalable and configurable—with access to our industry expertise, a network of service providers,
and a proprietary technology platform.
Visit Our Restaurant Resource Hub
Visit Our Retail Resource Hub
Create new efficiencies
You’ll see optimized performance and spend across your entire portfolio. We’ve re-engineered maintenance from the ground up, tailoring automated processes to your unique needs and applying a personalized human touch where it matters most.
Leverage industry expertise
Dedicated teams of subject matter experts are available 24/7 year round to diagnose facilities issues, dispatch exactly the right service provider, and offer support. Get personalized support from experts in operations, billing, compliance, and performance analytics.
Scale with ease
Facilities data tailored to your locations makes it easier for your business to grow, on schedule and on budget. We’re ready to scale with you as your needs change, no matter your number of locations or specialty trade requirements.
Limit risk
We’ll protect your business with our suite of claims management tools, from detailed work order history data and weather reporting to automatic dispatch for snow and ice management. And in addition to guaranteed provider insurance, you’ll be covered by our $61 million umbrella policy.
Better control cost
Our preventative maintenance strategies will ensure that you’re making the most of your assets, energy usage, and available capital. Plus, our automatic invoice and payment verification in our software ensures that billing inaccuracies are a thing of the past.
Tap into insights
Real time data capture in our technology is always being analyzed to create clear, actionable insights for your locations. Our data puts you in charge, so you’re more prepared to make high-impact decisions that help your brand further its mission.
We’ve built a network of more than 20,000 trusted, thoroughly vetted and qualified vendors ready for work in 55 trades across all national geos.
Predictive analytics engines categorize spending and provide clear, succinct budgetary forecast so it’s easy to plan for financial and operational success.
Gain peace of mind with geo-tracked vendors. check-ins, verified before and after photos, detailed history notes and more for every work order fulfilled.
Let concerns over invoices be a thing of the past. Billing and invoicing are consolidated, three way matched, and validated for accuracy.
A powerful, easy-to-use technology platform a
single source of truth for facilities data and insights.
Make smarter maintenance choices
Execute cost-effective strategies revealed by data. Plan ahead for the future of repairs, replacements, and work deferments for the assets that help your business run.
We deliver reactive, recurring, and specialty services across more than 55 trades
Weather alerts
Snow removal
De-icing
Hauling and stacking
Slip-and-fall Insurance
De-icing
Parking lot sweeping,
striping, repair, sealing
Pressure washing
Restaurant equipment
Equipment rentals
Appliance repair
Garage doors
Pools
Energy mgmt. systems
Restoration
Water extraction
Mold remediation
Septic repairs
Low voltage
Concrete and masonry
Project rollouts
Remodels and renovations
Signage
Site surveys
Lighting retrofits and re-lamps
Preventive maintenance
Capital projects
Pest control
Fire safety systems
Hood and grease trap cleaning
Gasoline management
HVAC
Refrigeration
Plumbing
Handyman
Electrical
Doors and locks
Board-ups
Flooring
Structural
Glass
Parking lot repairs
Painting
Carpentry
Sweep, scrub, and buff
Concrete maintenance
Carpet extraction
Strip and wax
Scrub and recoat
Window washing