Making maintenance work better

More control. More visibility.

SMS Assist delivers a better experience to the facilities maintenance industry—it starts with reducing costs and improving service levels.

Where better begins

Streamline your processes

Your days are made easier with our cloud-based platform that connects everything in one place and helps manage the end-to-end work order process.

Explore One by SMS Assist™

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Access an exceptional provider network

We empower our network of service providers with the resources and technology they need to better serve every property.

Discover our provider network

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Partner with a dedicated team

Our teams oversee every step of the maintenance life cycle and consult on actionable insights, so you can work smarter and strategize for the future.

Meet the experts

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A solution fit for you

Who we serve What we do

Who we serve

Your industry is unique. We understand your needs and expectations because we service more than 186,000 locations across various industries.

What we do

Partner with SMS Assist for an integrated facilities management solution, or select from our top programs.

A track record of success

Getting the most out of your facilities management budget

SMS Assist worked with a retailer to build a transparent budget program that leverages every last penny of its valuable facilities management spend.

Fine-tuning work order priority levels saved this retailer 5.3% of its annual facilities spend

Work order priority levels can strongly influence performance and cost in a maintenance portfolio.

Let’s work together to take a strategic approach to your facilities maintenance program.